Queensland Teachers' Assist Desk (QTAD)

 -  a help-desk to assist members with simple, quick advice over the phone or via email in relation to pay, leave and other general working conditions.

If your issue requires a visit to your school by an Organiser, you should contact your Organiser directly.

There may be occasions where Officers working in QTAD will be able to assist with more complex matters. Where particular expertise or further information is required, members will be referred to the appropriate Officer of the Union.

The QTU will continue to offer the same high level of support to its members

QTAD is located at the QTU’s Milton Office in Brisbane

It operates Monday to Friday from 8.30am to 5 pm

Contact QTAD with your request

Which form?

Just need some information on your entitlements/conditions  - use the request for INFORMATION form;
Have a more complex situation and need advice  - or just a bit more space to describe your issue - use the on-line Request for ADVICE form 
Who works there?

 

QTAD has a staff of four information support officers: Alicia Stephenson (Coordinator), Crystal Chapman, Jann Marshall and Will Brook.

QTU Officers and Organisers are also rostered in QTAD  to provide additional support for member enquiries of a more complex nature.

How can QTAD help me?

 

QTAD staff are trained to answer a range of frequently asked questions by members and activists.

Topics queried may include:

  • Playground Duty
  • Non-contact Time
  • Specialist Teacher Circuits
  • Hours of Duty
  • Pay levels and increments
  • Summer Vacation Pay
  • Leave Entitlements (eg parental leave, long service leave, etc)
  • Contract and Supply Teachers
  • WorkCover, WH&S, Rehabilitation.
Is QTAD able to provide written information?

QTAD staff can also send information by email, by post, or fax to members at their home or workplace.

This information may include:

  • QTU Information, Legal and Advice Brochures (TAFE and Schools)
  • EQ Forms and Memos (only those provided by EQ)
  • Useful Website Addresses
  • EQ Policies and Procedures
  • Ministerial Directives
  • Teachers’ Awards - TAFE and classroom etc.
  • Teachers' certified agreements (TAFE and Schools).
What happens when a query requires MORE than a quick response?

If your issue requires a visit to your school by an Organiser, you should contact your Organiser directly.

There may be occasions where Officers working in QTAD will be able to assist with more complex matters. Where particular expertise or further information is required, members will be referred to the appropriate Officer of the Union.

The QTU will continue to offer the same high level of support to its members